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Posts Tagged ‘support’

Relationship Based Services

I recently received this comment / question from a reader:

Great services that you provided for installing a new shower door. But I have one question for you. Do you service for repairing purposes?

-Sharon Reams

Thanks for your question, Sharon. We have been blessed with many, many local customers. Although we do provide repair services, we only provide these services to existing customers. As a licensed California C-17 Glazing Contractor I am able to do any type of work that falls within my area of expertise. That includes commercial as well as residential glass projects. Windows, glass doors, storefronts, handrails, aluminum panels (and other architectural metals), mirrors, painted glass panels, restroom partitions, glass office dividers, and more.

Our decision to specialize in shower doors and enclosures has been a good one. It has allowed us to become very proficient in providing very high quality products, and to turn them around quickly. As a result, we have become the undisputed champions in shower enclosure design, manufacture, and installation in the Santa Cruz County area. We have customers with multiple homes in the area that we have been working with for many years.  That is not to mention the many quality general contractors and home builders that we work with on a regular basis.

We are more interested in the relationship we have with our customers than the specific work that we do for them. Once we are doing business with a customer, we are available to do whatever is needed to meet all of their glass project needs. We are in this for the long haul, and building relationships with our customers has been the number one secret to our success so far. We offer an online frameless shower enclosure quote to anyone who is interested, free of charge. Just follow this link: http://showcaseshowerdoor.com/quote-request/

 

Silicone as a Glass Bonding Agent

Hi Chris,

Our frameless L shaped shower has a glass brace fitted above the section which has the door. They have attached this to the glass uprights with silicon. Is this strong enough or are you supposed to use a glass bonding agent?

Best wishes,

Mike and Gail

glue-01 glue-02

Dear Mike and Gail,

Silicone is actually one of the best bonding agents available for glass. It is used in many commercial applications where it is the primary structural fastener in those systems. The ability of silicone to stretch and compress makes it the ideal sealant and adhesive for glass. We all know that glass is unforgiving in nature. It doesn’t want to bend, stretch, or compress. Silicone helps to make up for this.

The down side to using silicone as an adhesive is that it takes a long time to cure (about 24 hours). It’s also a bit messy to work with, and not very easy to clean up. If I need to glue something in a hurry, I will use a different adhesive, but I prefer silicone to anything else. I don’t think you have anything to worry about.

Have a great day!

-Chris

http://www.ShowcaseShowerDoor.com