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Posts Tagged ‘Santa Cruz’

Relationship Based Services

I recently received this comment / question from a reader:

Great services that you provided for installing a new shower door. But I have one question for you. Do you service for repairing purposes?

-Sharon Reams

Thanks for your question, Sharon. We have been blessed with many, many local customers. Although we do provide repair services, we only provide these services to existing customers. As a licensed California C-17 Glazing Contractor I am able to do any type of work that falls within my area of expertise. That includes commercial as well as residential glass projects. Windows, glass doors, storefronts, handrails, aluminum panels (and other architectural metals), mirrors, painted glass panels, restroom partitions, glass office dividers, and more.

Our decision to specialize in shower doors and enclosures has been a good one. It has allowed us to become very proficient in providing very high quality products, and to turn them around quickly. As a result, we have become the undisputed champions in shower enclosure design, manufacture, and installation in the Santa Cruz County area. We have customers with multiple homes in the area that we have been working with for many years.  That is not to mention the many quality general contractors and home builders that we work with on a regular basis.

We are more interested in the relationship we have with our customers than the specific work that we do for them. Once we are doing business with a customer, we are available to do whatever is needed to meet all of their glass project needs. We are in this for the long haul, and building relationships with our customers has been the number one secret to our success so far. We offer an online frameless shower enclosure quote to anyone who is interested, free of charge. Just follow this link: http://showcaseshowerdoor.com/quote-request/

 

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A problem-solver’s dream job

I LOVE shower doors. This business is such a great source of challenges and opportunities to be creative. This weekend, I was able to complete the installation of a very nice heavy glass steam shower enclosure in Santa Cruz.

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The project turned out very nice, and I’m really pleased with the result. There were, however, a few real challenges involved. The enclosure is floor to ceiling, and the shower is “curb-less” so there is very little room to work. Add to that the fact that the bathroom is very small, all of the walls, ceiling, and floor are out of square… There are a whole series of challenges right from the start.

The layout part of every project is the most critical part. Every measurement must be precise, and every outage in plumb and level needs to be accounted for. This particular enclosure required a number of exposed notches. Not only did we need to notch around the bench, there were additional notches required for a bullnose and accent tiles. The largest piece of glass is the fixed panel on the right.

Video Testimonial – Ross Taylor in Soquel, CA

Another video testimonial from yet another satisfied Showcase Shower Door customer. This one is in the hills of Soquel, California. The enclosure is a 1/2″ frameless neo-angle shower enclosure. Thanks Ross!

Replacing that Old Shower Enclosure with a New One

Here are some before and after photos of a shower enclosure that we replaced this past week in Aptos. George and Jackie are a lovely couple of senior citizens who were referred to me by Josh McAuley of McAuley & Son Custom Tile (247-9856.) The couple had spoken to a few different companies about getting their rickety old shower door replaced, and ended up with more questions than answers. It’s not surprising that by the time I spoke with them, they were pretty much burned out on the whole process. They were also a bit suspicious of me, another contractor that, they figured, had come to sell them something that they really didn’t want, or couldn’t afford.

     

This is a 1/4″ glue-chip bypass enclosure with brushed nickel aluminum and hardware

As I told them about designs, glass types, and features available, Jackie interrupted “but the other company told me that…” I replied “Well, I’m here to tell you the truth!” I wish I had a photo of the look on their faces when I said that! George was also impressed to learn that I would be the “technician” who would install his enclosure personally. Anyway, needless to say, we made the sale, made two new friends, and they LOVE their new shower doors. Jackie got exactly the enclosure that she was looking for, and George can enjoy a peaceful existence now that his wife is completely satisfied. Sometimes people think that because we do so many fancy and luxurious frameless shower enclosures, that we are not interested in small, less expensive ones like the one you see here. The opposite is true. We are happy to replace your old existing shower door or enclosure with a brand-new Showcase shower door! Call us today!

Satisfied Customers Become Repeat Customers

This past week I had the pleasure of installing a shower enclosure for an existing customer. This was the second of three shower doors that we will be installing for her. The first shower door that we installed was in the master bathroom, which had been newly remodeled. We were able to install the second enclosure in the upstairs “guest” bathroom. It has also been recently remodeled, and the homeowner decided on a frameless bypass type enclosure with 1/4″ clear glass and brushed nickel aluminum and hardware. We also treated the inside of the glass with Diamond Seal, to prevent hard water stains.

     

We get the majority of our business from customer referrals. Doing business in a community like Santa Cruz County requires building, and maintaining lasting relationships. Over the years, we have had the chance to get to know a lot of the locals, and make friends with a number of local contractors as well. The result has been a great network of both customers and business professionals in the area. It’s great making new friends, and it’s nice to have such an excellent pool of resources to draw from.

Frameless Shower Enclosures – The New Standard

The frameless “Euro-style” heavy glass shower enclosures and doors have become really popular lately. When I first went into business for myself back in 2004, about one in five of the shower enclosures people bought were of the heavy glass variety. Today, the vast majority of people want frameless heavy glass enclosures… probably eight-out-of-ten. There are situations where the old standard manufactured shower door makes the most sense, and we still install quite a few of those as well. But there is no doubt that these frameless shower doors have become the new standard.

     

It became obvious that these types of shower enclosures were here to stay when I started noticing them more on American TV. When you see a  commercial for soap, shampoo, or some other bathroom product, you will notice that the shower doors are the frameless type. This is a sure indication that they have become part of the mainstream. Today, when people remodel their bathrooms, they are installing larger tiles, granite, porcelain, marble, and nice fixtures. They have discovered that you don’t have to be rich to have a luxurious bathroom… A nice 1/2″ frameless European frameless shower enclosure is the natural “finishing touch” that accents the whole project!